About Us 

MTC FutureReady is an independent social enterprise that is here to help people take practical steps towards real progress. Our focus is to empower people from all backgrounds to improve their skills and their employment prospects. 

Our targeted training programs, meaningful employment services and unbeatable support are all designed to bring about fresh possibilities and drive life-changing transformation. Every year we support more than 20,000 people with new skills, confidence and opportunities across New South Wales, Queensland and the ACT. 

About the Role 

Following our recent success in securing the Inclusive Employment Australia (IEA) tender, MTC has exciting opportunities for driven Community Advocates to join our Employment Services team at locations across the Sydney Metropolitan Area including Bankstown, Hurstville & Liverpool.

Reporting to the Regional Manager, the Community Advocate will be responsible for building and maintaining strong networks with local community organisations and support services to provide tailored and individualised support to IEA participants. The role will focus on connecting participants with services that will support in addressing their non-vocational barriers to achieving sustainable employment. The key responsibilities of the role will include:

·      Networking and building strong with local external support and community services. E.g. NDIS Providers, medical practitioners and wellbeing organisations.

·      Promoting the benefits of inclusive employment through direct promotion, business development and attending community events.

·      Collaborating with referral partners and stakeholders to general new participant referrals and support the onboarding process of participants joining MTC.

·      Facilitating workshops and group sessions to engage and educate participants and stakeholders.

·      Building rapport and understanding of participants’ goals, progress and circumstances and connecting them with their practitioner. 

·      Connecting participants to services that address their identified barriers. E.g. community organisations, support programs, allied health providers, medical professionals and educational organisations.

·      Maintain and update documentations of referral details, communications and appointments.

·      Other duties as required.

About You 

To succeed in this role, you will have:

·      Lived experience or relevant experience supporting people with disability.

·    Qualifications in employment of disability services highly regarded.

• Passion for inclusive employment and supporting people with disability.

·      Exceptional customer service and stakeholder engagement skills.

·      Demonstrated understanding of the local labour market and employer needs.

·      Strong problem solving skills and ability to manage challenging behaviours

·      Resilience and adaptability in a dynamic and high-pressure environments.

·      Clear and adaptable communication skills.

·      Effective time management and prioritisation skills.

·      Cultural competence and the ability to work effectively with diverse communities.

·      High level of digital literacy.

• A valid, unrestricted driver’s licence.

Why Choose Us 

For us, it’s more than just work. At MTC we help people take meaningful steps forward in work, and in life. When you join us, you’ll become part of a purposeful, empowering and rewarding workplace. The bonus is that the experiences, support, and training you gain here will also help you grow as an individual. 

We are an equal opportunity employer, and at MTC, you will be working in a diverse and inclusive environment. Aboriginal and Torres Strait Islander peoples and people with lived experience of disability are welcome and strongly encouraged to apply. If there are reasonable adjustments to a recruitment process, role, or your work environment to help you, let us know. 

Our core values of empathy, innovation, collaboration, and achievement, create a people-centric culture that empowers us to do what it takes for our customers to know that they matter. 

We offer great benefits when you join the MTC team:

• Salary packaging (including meal and entertainment benefits) which means more in your take-home pay and novated leasing options
• Access to retail and lifestyle discounts and benefits
• ME Days providing an opportunity to focus on your wellbeing and spend time with friends and family
• Career growth and development opportunities including comprehensive on the job training
• Recognition and Reward scheme including regular peer nominated Awards 
• Employee Assistance Program with access to free confidential counselling
• Free flu vaccinations and other health and wellbeing initiatives
• Flexible working arrangements 
• Paid Parental leave 

Now is the time to act and be rewarded by making a difference to your community. To learn more about MTC and our opportunities, go to www.mtcfutureready.org.au 

How to apply 

Applications are being reviewed as they are received, so we encourage you to apply as soon as possible with a resume and cover letter. 

As part of our commitment to the safety of the children and vulnerable communities we work with, you will be required to undergo a Nationally Coordinated Criminal History Check and maintain a valid Working with Children Check (funded by you). 

As this role requires access to Department of Social Services systems, you will be required to set up a myID account.