Job Reference: req21217_1659683345

Manager, Internal Communications, Ongoing, Flexible locations will be considered including Sydney, Tweed Heads, Bathurst and Gosford.

About the roles

NSW Telco Authority is looking for a Manager, Internal Communications.

About you

You are dynamic and adaptable with an ability to multi-task competing priorities. You can anticipate the needs of your leadership team and the broader business.

You understand the importance of handling sensitive information and exercising discretion. You are proactive and will liaise with key stakeholders within the agency and Department with confidence and agility.

To be successful in these roles, you will demonstrate:

• A proactive, highly customer-centric, flexible and adaptable approach.
• Strong leadership skills.
• Be a confident communicator with engaging presentation skills
• Confidence when briefing senior leaders
• Strong writing and PowerPoint skills
• A driven approach to engaging internal stakeholders and achieving outcomes
• Agility to deliver against short or urgent deadlines.

For queries regarding the positions please contact Rania Wannous on rania.wannous@customerservice.nsw.gov.au

What we need from you

An up-to-date CV and a brief cover letter detailing your interest in the role and how skills and experience align.


About NSW Telco Authority

NSW Telco Authority (NSWTA) operates and manages the Public Safety Network to deliver radio communications for frontline responders.

We work with emergency services and telecommunications carriers to protect communications assets during emergencies and natural disasters.

NSWTA is a delivery agency with responsibility for over $1.5 billion in key NSW Government projects that connect communities and support emergency services.

We lead and coordinate whole-of-government connectivity strategy to bridge the digital divide and help keep people and places safe.

NSWTA operates as a standalone Statutory Authority within the Department of Customer Service. We promote flexibility and we will consider part time, job share and other flexible arrangements.

For more information on NSW Telco Authority.

Salary Grade 11/12, with the base salary for this role starting at $131,094.00 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please contact Shaily Chouhan via Shaily.Chouhan1@customerservice.nsw.gov.au.

Closing Date: Tuesday, 16 August 2022 at 9.59am

Working at Department of Customer Service

The Department of Customer Service (DCS) is a great place to work! Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.

Visit our Careers site to find out what it means to work for us.

Our Commitment to Diversity, Inclusion & Flexibility

We are committed to diversity, inclusion, and new ways of working.

The Department of Customer Service serves all the people of NSW and we want to reflect that diversity in our people. We welcome and encourage applications from people with disability, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQA+ community, veterans, carers, refugees, people in regional NSW and people of all ages. We strive to be an inclusive workplace where all our people can bring their authentic selves to work without judgement.

We understand that there are different ways of getting the job done and offer flexible working arrangements where and when possible.

If you do require an adjustment during the recruitment process, please notify us on your application form or contact the recruiter via Shaily.Chouhan1@customerservice.nsw.gov.au or .