Job Reference: req21135_1659941369

Principal Solution Architect - Grade 11/12, Ongoing, Flexible locations will be considered such as Sydney, Gosford, Bathurst and Tweed Heads

About the Team and Role

Come and join us to work across the public sector and with customers and industry, to develop and deliver sustainable digital connectivity outcomes that will make a positive and lasting difference to the lives of millions of people.

You'll be part of a product team committed to solving the connectivity challenges of emergency services, government agencies, and the people and businesses of NSW - all of whom depend on reliable digital connectivity every single day.

As the Principal Solution Architect, you are responsible for the development of the technology solutions and mapping the business requirements to systems/technical requirements to ensure they are feasible, in line with strategy and innovation team's product priorities.

Key responsibilities include:

• Provide expert advice and inspect and make recommendations on detailed business requirements specifications to ensure alignment between customer expectations and proposed solutions.
• Ensure continual improvement by identifying and assessing innovative products/features that can offer new or improved capability to customers.
• Apply advanced knowledge of architecture and global standards to provide technical expertise on assigned projects and deliver the required outputs on time and to expected standards.
• Contribute and provide direction on design guidelines and standards to overcome technical and stakeholder challenges.

To be successful in this role you will demonstrate:

• Experience working as a Solution Architect within a large and complex environment.
• Advanced knowledge of architecture and global standards.
• Ability to effectively manage a team.
• Can work in a high velocity environment and manage multiple competing priorities personally and for the team.
• Experience in identifying and executing on opportunities to simplify in complex and disparate technology environments.
• Previous experience providing expert advice and making recommendations to a business.

How to Apply

Please provide an up-to-date CV showcasing your skills and experience for the role.

For enquiries regarding this position, please contact Daniel Wright on daniel.wright1@customerservice.nsw.gov.au.

Salary grade 11/12, with the base salary for this role starting at $131,094 base plus superannuation.

Click here to access the role description. For enquiries relating to recruitment, please contact Kayla Hogan on kayla.hogan@customerservice.nsw.gov.au.

Closing Date: Tuesday 23rd August 2022 at 9:59am.

About NSW Telco Authority

In the 21st century connectivity is everything - and NSW Telco Authority is committed to bridging the digital divide. We're working to keep people and places safe, by driving improved connectivity and more resilient communications for everyone in NSW.

By improving mobile coverage, broadband internet access, and a network for first responders, we're ensuring the people and businesses of NSW can communicate when they need to most.

Improved digital connectivity will help to fulfill the NSW Government's ambition of being the world's most customer-centric and digital government, and deliver a range of Premier's Priorities, State Outcomes and Digital NSW priorities.

We have a significant focus on performance, diversity, and flexibility at Telco (including Flex Ready Certification) and the leadership team is 50% women. All roles, including this one, are flexible at Telco - part time, part year, job share, etc.

Working at Department of Customer Service

The Department of Customer Service (DCS) is a great place to work! Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.

Visit our Careers site to find out what it means to work for us.

Our Commitment to Diversity, Inclusion & Flexibility

We are committed to diversity, inclusion, and new ways of working.

The Department of Customer Service serves all the people of NSW, and we want to reflect that diversity in our people. We welcome and encourage applications from people with disability, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQA+ community, veterans, carers, refugees, people in regional NSW and people of all ages. We strive to be an inclusive workplace where all our people can bring their authentic selves to work without judgement.

We understand that there are different ways of getting the job done and offer flexible working arrangements where and when possible.

If you do require an adjustment during the recruitment process, please notify us on your application form or contact the recruiter via kayla.hogan@customerservice.nsw.gov.au.