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Job Information

Company:
NSW Department of Communities and Justice

Category:
Community Services >
Other

Job Type:
Permanent Part Time

Location:
Far West & North Central NSW
Regional NSW
Australia

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Client Services Officer Courts, Tribunals and Service Delivery

Job Reference: 31637

  • Build a career in Court Services NSW with the Department of Communities and Justice
  • Salary range $66,298 - $72,077, plus employer’s contribution to superannuation and annual leave loading

 

We are currently recruiting for the following roles:

 

  • Ongoing – part time, Bourke – 35 hours per week (as per court schedule)
  • Ongoing – part time at Walgett – 35 hours  per  (as per court schedule)

 

 

Agency overview

 

The Department of Communities and Justice (DCJ) is the lead agency under the Stronger Communities Cluster. DCJ works to enable everyone's right to access justice and help for families through early intervention and inclusion, with benefits for the whole community. Stronger Communities is focussed on achieving safe, just, inclusive and resilient communities by providing services that are effective and responsive to community needs.  For the first time, the creation of DCJ and Stronger Communities provides an opportunity to focus on prevention and early intervention across both the social welfare and justice systems.

 

Courts, Tribunals and Service Delivery support the NSW community by providing access to justice services, through the protection of rights and public safety initiatives.

  

 

About the role

 

As a Client Service Officer with Court Services, you will provide a range of clerical and administrative services including but not limited to; responding to customer enquiries, data entry and records management.

 

You will assist with the effective operation of Court rooms, perform complex administrative services to meet statutory obligations and deliver high quality professional services to clients.

 

Circuit travel to other locations within a hub may be required - staff are required to possess a current Drivers Licence and be willing to travel, including overnight stays.  There is no regular public transport available.

 

 

About you

 

In addition to meeting the essential requirements, the successful candidate must demonstrate the following:

 

  • You are an effective communicator, and have experience providing high level clerical and administrative support.
  • You display a flexible approach to your work, the ability to work in different teams, and have confidence using core office software applications or other technology.

 

 

Essential requirements of the role

 

  • It is an essential requirement of the role that successful applicants will have had their first dose of the COVID-19 vaccine by 25 October 2021 and their second dose by 17 January 2022
  • A current Australian Drivers Licence is an essential requirement for this role.
  • Travel to other locations within a hub may also be required, this may include overnight stays. 

 

Applying for the role

 

To apply for this role you will need to submit an application online via the DCJ Careers page; jobs.dcj.nsw.gov.au  

 

During the application process, you will need to:

 

Attach a resume (maximum 4 pages) and a cover letter (maximum 1 page) outlining how you meet the requirements and capabilities of this role as specified in the Role Description.

 

Then

 

Answer the two pre-screening questions below – we are looking for you to demonstrate your competency against the focus capabilities contained in the Role Description

 

 

Pre-screening question 1; Give a recent workplace example that demonstrates how you work with other team members to solve an issue or problem?

 

Pre-screening question 2; Tell us about your most challenging work goal.  Why was it challenging and what did you do to achieve it?

 

 

Click here to download and view the role description.

 

For more information please contact: Patrick Tierney via email Patrick.Tierney@justice.nsw.gov.au or by calling 02 5834 7444 

 

 

Closing date:  Sunday 24th October @10.00pm (AEDT)

 

 

Please note; to apply for this role open your web browser and navigate to the DCJ Careers page jobs.dcj.nsw.gov.au from here you can create a profile and submit your online application.  

If you experience technical difficulties when submitting your application, please call 02 9765 3526.

 

IMPORTANT

 

To ensure recruitment at the Department of Communities and Justice continues without interruption during the COVID-19 pandemic, some interviews and assessments may be performed using alternative methods.

This may include video interviewing, telephone interviewing and online assessments. If you are successful following review of your application, you may need to perform assessments and/or interviews via online platforms using a PC, laptop or smart phone. By doing so, we will be adhering to the strict social distancing advice currently in place.

 

Inclusion and Diversity lies at the heart of how we recruit:

 

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander people, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

 

If you require an adjustment within the recruitment process, please call (02) 9765 3526 and advise us of your preferred method of communication.

 

If you are looking for more information about workplace adjustments at DCJ, please visit our Careers site.

  

Thank you for your interest in this role. We look forward to receiving your application.

 

 

 

 

 

 

  Apply now »

 

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