Job Reference: req19178_1655950908

Senior Accountant, Ongoing, Sydney

• Better Regulation Finance Department (Sydney CBD)
• Clerk Grade 9/10, Salary $113,343 to $124,901, plus employer's contribution to superannuation and annual leave loading

About us
The Department of Customer Service (DCS) is a great place to work! Our values of accountability, trust, service, and integrity drive our initiatives and culture. We are passionate about putting the customer at the centre of everything we do and adopting new technologies to make government work better. Customer Service is a service provider and regulator, focusing on delivering first-class customer service, digital transformation and regulatory reform to create better outcomes for the people of NSW.

About the role
The Senior Accountant sits within the Better Regulation Finance Finance team and manages the finances of the Service Delivery Frontline. The Senior Accountant is responsible for providing financial and management accounting services, including the development and implementation of financial plans, savings initiatives and strategies, financial analysis and reporting within the Cluster to ensure compliance with accounting standards and its financial obligations. The role also contributes to the development, implementation and maintenance of financial policies, procedures and practices that facilitate and contribute to improving financial reporting and related financial systems within the Cluster.

About you

• The successful applicant is a well-respected finance professional with experience managing interdependencies, with strong communication skills
• You balance competing priorities in line with agreed targets and expected level of quality to ensure function and business objectives are achieved in a complex regulatory environment.
• You will also possess superior stakeholder management skills and the ability to encourage a strong working relationship at all levels between the Business and Corporate Finance given potentially competing priorities.
• You are a CPA or CA qualified finance professional with a strong understanding of financial and management accounting services including financial analysis and reporting. Above all, you have a proven track record of getting things done.
• Financial Partnering works alongside business units to provide Executive Directors and managers with financial information, tools, analysis and insight.
• Provide expert accounting and cost control across complex projects / programs of work with multiple stakeholder interests and interdependencies, raising standards and driving improvements in accounting management, process administration, in adherence with financial standards and delegations.
• Provide project accounting, project forecasting and project reporting expertise to various projects, providing expert insightful analysis, reporting on projects financial performance against budgets and forecasts.

Desirable Skills:

• You have demonstrated systems experience in SAP, BW, and TM1.
• Experience working in a large Government Organisation and understanding the Treasury Budget system.
• Experience working in Building and Digital Projects/Environments.

If you are an experienced Senior Accountant with these attributes, we want to hear from you.


Your application should include a cover letter and an up-to-date resume which outlines your relevant skills and experience.

Click Here to access the Role Description. For enquiries relating to recruitment please contact Nathan Ly via nathan.ly@customerservice.nsw.gov.au.

Based on our current Work, Health and Safety (WHS) requirements, and in line with our Mandatory Vaccination Policy, it is a condition of engagement for a role within Service NSW/Department of Customer Service that staff be fully vaccinated against COVID-19. Successful applicants will be required to provide proof of their COVID-19 vaccination status or have an approved medical contraindication certificate. Any relevant medical circumstances impacting on the ability to obtain a COVID-19 vaccination will be considered. These requirements apply to both internal and external preferred candidates and must be completed prior to commencing in the position. If you have a medical contraindication which may prevent you from complying with this requirement, please contact nathan.ly@customerservice.nsw.gov.au to discuss your circumstances.

Closing Date: Tuesday 5th July 10am

Working at Department of Customer Service

The Department of Customer Service (DCS) is a great place to work! Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.

Visit our Careers site to find out what it means to work for us.

Our Commitment to Diversity, Inclusion & Flexibility

We are committed to diversity, inclusion, and new ways of working.

The Department of Customer Service serves all the people of NSW and we want to reflect that diversity in our people. We welcome and encourage applications from people with disability, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQA+ community, veterans, carers, refugees, people in regional NSW and people of all ages. We strive to be an inclusive workplace where all our people can bring their authentic selves to work without judgement.

We understand that there are different ways of getting the job done and offer flexible working arrangements where and when possible.

If you do require an adjustment during the recruitment process, please notify us on your application form or contact the recruiter via nathan.ly@customerservice.nsw.gov.au or .