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Job Information

Company:
Department of Customer Service (New South Wales)

Category:
Information Technology >
Other

Job Type:
Permanent Full Time

Location:
Sydney
Australia

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Senior Telco Emergency Officer

Job Reference: req19796_1658298653

Senior Telecommunications Emergency Management Officer - Geo Spatial (9/10), Ongoing, Flexible locations will be considered such as Sydney, Gosford, Bathurst and Tweed Heads

About the Team and Role

An opportunity has become available for Snr Telecommunications Emergency Management Officer - Geo Spatial to join the Network Operations and Emergency Management team within NSW Telco Authority.

You will develop, implement and maintain geospatial systems (such as ArcGIS Online and ArcGIS Pro) and datasets, including data collection and processing into intelligence products for prevention, preparedness, response and recovery.

You will be responsible for the preparation of accurate and timely situational reports both manual and automated (PowerBi) based on incoming data and information, providing informed analysis to support the team in addition to internal and external stakeholders and provide geospatial advice as a Subject Matter Expert in product development.

Key responsibilities include:

  • Develop, implement and maintain geospatial systems (such as ArcGIS Online and ArcGIS Pro) and datasets, including data collection and processing into intelligence products for planning, preparedness, response and recovery.
  • Assist in the preparation of accurate and timely situational reports both manually and automated (PowerBi) based on incoming data and information, providing informed analysis to support the team, in addition to internal and external stakeholders
  • Provide geospatial advice as a Subject Matter Expert in product development.

To be successful in this role you will demonstrate:

  • Experience in use of GIS, spatial, and/or general-purpose programming languages (e.g. Python).
  • Ability working in fast paced environments with the ability to plan and organise tasks to meet deadlines and perform routine and complex tasks to prescribed standards.
  • Employment screening checks and willingness to obtain relevant security clearance vetting if required.
  • Completion or commitment to complete relevant tertiary qualifications and/or demonstrated experience in emergency management, spatial sciences, geographic information systems (GIS), IT (Programming) or related field.
  • Willingness for intra-state travel related to coordination of state-wide events.
  • Available on a 24/7 rotating roster.
  • Previous work in an operational environment.
  • Previous experience within the Emergency Management Sector is desirable.

How to Apply

Please provide an up-to-date CV and a brief cover letter outlining how your skills and experience are aligned to the role.

For enquiries regarding this position, please contact Josh Weston on joshua.weston@customerservice.nsw.gov.au.

Salary grade 9/10, with the base salary for this role starting at $113,343 base plus superannuation.

Click here to access the role description. For enquiries relating to recruitment, please contact Kayla Hogan on kayla.hogan@customerservice.nsw.gov.au.

Closing Date: Thursday 4th August 2022 at 9:59am.

About NSW Telco Authority

The Telco Authority is working with emergency services organisations and other partners to design and build the next generation of operational communications services to help protect NSW communities.

This includes the Critical Communications Enhancement Program which is expanding the government radio network to deliver a Public Safety Network for frontline responders. The enhanced network is pivotal to the development of a national Public Safety Mobile Broadband capability and the delivery of key government initiatives including Regional Digital Connectivity and the NSW Mobile Black Spot Program among others.

Culture is key to the success of the Authority's fast-moving environment, where partners and stakeholders operate to a 'one team' charter, based on the Authority's values of Service, Trust, Accountability, Integrity, Respect and Safety.

The NSW Telco Authority operates as a standalone Statutory Authority within the Department of Customer Service.

The NSW Telco Authority promotes flexibility and we will consider part time, job share and other flexible arrangements.

For more information on NSW Telco Authority https://www.telco.nsw.gov.au/

Working at Department of Customer Service

The Department of Customer Service (DCS) is a great place to work! Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.

Visit our Careers site to find out what it means to work for us.

Our Commitment to Diversity, Inclusion & Flexibility

We are committed to diversity, inclusion, and new ways of working.

The Department of Customer Service serves all the people of NSW and we want to reflect that diversity in our people. We welcome and encourage applications from people with disability, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQA+ community, veterans, carers, refugees, people in regional NSW and people of all ages. We strive to be an inclusive workplace where all our people can bring their authentic selves to work without judgement.

We understand that there are different ways of getting the job done and offer flexible working arrangements where and when possible.

If you do require an adjustment during the recruitment process, please notify us on your application form or contact the recruiter via kayla.hogan@customerservice.nsw.gov.au.

Apply Now

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