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Job Information

Company:
I work for NSW | NSW Government

Category:
Government >
Administrative Support

Job Type:
Full-time Permanent/Temporary

Location:
Port Macquarie & Mid North Coast
Regional NSW
Australia

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Legal Support Officer - Clerk Grade 1/2 - Regional Administration - Coffs Harbour - Talent Pool for Temporary and Ongoing roles

Job Reference: 226908981

 

ABOUT LEGAL AID NSW

 
Legal Aid NSW is the largest legal aid agency in Australia, comprising of a Central Sydney office and 25 regional offices in metropolitan and regional centres across NSW and a number of specialist services and advice clinics. Working at Legal Aid NSW provides the opportunity to support people with disabilities, people from culturally and linguistically diverse backgrounds, women and children, Indigenous people and people with mental illness who may experience difficulties when enforcing and defending their rights.


ABOUT THE ROLE

 

The Legal Support Officer provides a range of clerical and administrative services including but not limited to, processing legal documentation, preparing correspondence, liaising with various stakeholders, Government Departments and the general public and providing basic referral information services to clients to support the effective and efficient operation of legal services within Legal Aid NSW.


ABOUT YOU

 

The ideal candidate will have:

-  experience working in a busy and demanding environment, meeting tight deadlines and managing conflicting priorities effectively

-  strong interpersonal and communication skills and will thrive working in a collaborative team environment

-  high level administration skills and attention to detail

-  strong typing and computer skills including experience using different software and the ability to learn new systems

 

ESSENTIAL REQUIREMENTS

 

- Willingness to undertake a Criminal Record Check and/or working with Children Check

 

- Hold Australian or NZ citizenship, Australian Permanent Resident or hold a valid working visa

 

- Fully vaccinated against COVID-19 prior to commencement

 

HOW TO APPLY


Applications MUST be submitted online through www.iworkfor.nsw.gov.au to be considered. No late applications will be accepted.


Applicants should read the Role Description and consider the Focus Capabilities and Key Accountabilities when preparing their resume and cover letter.


Applicants are requested to attach:


- current resume / curriculum vitae (CV) (maximum 5 pages)


- cover letter (maximum 2 pages) responding to the following two questions:

 

1. What skills and experience would you bring to this role?

 

2. Give an example of a difficult customer service situation that you have dealt with. Describe how you managed the situation and what the outcome was.


The selection process will include a range of comparative assessment techniques to assist in determining capability and suitability for the role.


This recruitment will be used to fill any current vacancies and may be used to create a Talent Pool for similar future temporary or ongoing vacancies that may arise over the next 18 months.


OUR COMMITMENT TO DIVERSITY AND INCLUSION


Legal Aid NSW welcomes applicants from diverse backgrounds, including people with disability, Aboriginal and Torres Strait Islander people, the LGBTI community, culturally diverse people and other diverse communities.

 

Legal Aid NSW provides dignified access to accommodate the diverse needs of our community. We acknowledge and support the access needs of people with visible and invisible disabilities, as such all of our offices are accessible.

 

If you require a reasonable adjustment in order to participate in the recruitment process, or you are looking for general information about our reasonable adjustment process, please contact our team via email, and advise your preferred method of communication: erecruitment@legalaid.nsw.gov.au.


FURTHER INFORMATION


- Talent Pool for Temporary and Ongoing roles
- Enquiries: Kara Barclay on (02) 6651 7899 or kara.barclay@legalaid.nsw.gov.au

- Applying for a Role
- Working at Legal Aid NSW

 

To ensure recruitment at Legal Aid NSW continues without interruption during the COVID-19 pandemic, virtual methods may be used for interviews and assessments. This may include interviews conducted by video, telephone interviewing, Microsoft Teams meetings and online assessments.

 

 

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