Job Reference: req32515_1709851165

Office of the Children's Guardian

Senior Investigations Officer

• Exciting opportunity to join a dynamic workplace and play a role in keeping children safe.
• A supportive and collaborative team culture with learning & development opportunities and various health & wellbeing programs.
• One full-time, temporary role opportunity for 1 year with potential for further extension or ongoing employment prospects located at Strawberry Hills with hybrid / flexible working arrangements.
• Clerk Grade 9/10 - $120,859 - $133,183 (plus employer's contribution to superannuation and annual leave loading).

About the Office of Children's Guardian

The Office of the Children's Guardian (OCG) upholds NSW children and young people's right to be safe by overseeing, regulating and monitoring organisations and individuals that provide services to children. We are guided by our values of integrity, trust, service, accountability, respect and empathy.

To find out more about the Office of the Children's Guardian, visit our website.

About the directorate

The Reportable Conduct Scheme requires organisations from the government and non-government sectors to respond to allegations against employees and to handle complaints about the investigation process. We may also investigate an allegation, or an entity's handling of an allegation, if we hold significant concerns about a situation.

Our approach is to provide advice and guidance to entities investigating allegations against their employees, so that children's rights to a safe environment are balanced with employees' rights to a proper investigation.

In addition to overseeing investigations, our team is also required to scrutinise the systems that relevant entities have for preventing reportable conduct by employees, and handling and responding to reportable allegations or convictions involving those employees. About the role

The Senior Investigations Officer is responsible for oversighting investigations by organisations under the Reportable Conduct Scheme and their actions in preventing and responding to reportable allegations, as well as handling enquiries, notifications and complaints under the Children's Guardian Act 2019.; and supervises, guides and mentors employees in the Directorate.We are seeking a motivated and resilient person to:

• Work effectively to manage complex and sensitive matters with competing and shifting priorities in a high-volume environment where confidentiality and discretion are key.
• Establish and manage relationships with a diverse range of internal and external stakeholders to facilitate collaboration, information exchange and timely and expert responses to identified risks.
• Facilitate strong team performance by guiding and mentoring staff in the Directorate, including through line supervision and management.

Key knowledge and experience

• Demonstrated knowledge/skills in, or an ability to acquire a sound understanding of, the NSW child protection system, the Reportable Conduct Scheme and best investigative practice.
• Excellent verbal and written communication, planning, organisational and negotiation skills.
• Qualifications or knowledge/experience in administrative law and/or in government investigations are not required however are well regarded.

Essential Requirements

• Appropriate tertiary qualifications or demonstrated, relevant equivalent knowledge and workplace experience.
• All roles within the Office of the Children's Guardian are required to have a valid Working with Children Check clearance
• Employment at the Office of the Children's Guardian is subject to the satisfactory completion of security and vetting checks.

For further information about the role, please view the role description.

Our commitment to Diversity

We welcome and encourage applications from people across our diverse community, especially from Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.

The OCG encourages applications from people with disability and will provide reasonable adjustments in our recruitment processes and in the workplace.

If you require an adjustment in the recruitment process, please contact the OCG People and Culture team on (02) 8219 3661 or OCG.HR@ocg.nsw.gov.au and advise of your preferred method of communication.

How to apply

To apply for this role, please submit a covering letter addressing the two questions below and an up-to-date resume outlining your experience, qualifications and achievements (maximum 5 pages in total). Please attach Word or PDF format.

1. How your skills and experience are suited to the Senior Investigations role.
2. The reason for your interest in this role.

We are looking for you to demonstrate your competence in the focus capabilities as outlined in the role description, so please develop your responses with this in mind.

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role.

We encourage you to please call or email our contact Megan Jones, Manager Operations on 02 8219 3898 or megan.jones@ocg.nsw.gov.au to discuss the role.

Applications closing date: Monday, 25 March at 10:00 am.

A talent pool may be created through this recruitment process. A talent pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.