Job Reference: req33123_1712730744

Office of the Children's Guardian

Assessment Officer, NDIS Worker Check

• Exciting opportunity to make a real impact in shaping the future of the Office of the Children's Guardian.
• Supportive and collaborative team culture, committed to diversity and inclusion in the workplace.
• Join a dynamic workplace and be part of the NDIS Worker Check directorate who play a role in keeping people with disability (NDIS participants) safe.
• Two full-time, ongoing roles located at Strawberry Hills.
• Flexible working arrangements with access to learning & development opportunities and health & wellbeing programs.
• Clerk Grade 7/8 - 35 hours per week - $106,025 - $117,363 per annum (plus employer's contribution to superannuation and annual leave loading).

About the Office of Children's Guardian

The Office of the Children's Guardian (OCG) upholds NSW children and young people's right to be safe by overseeing, regulating and monitoring organisations and individuals that provide services to children. We are guided by our values of integrity, trust, service, accountability, respect and empathy.

To find out more about the Office of the Children's Guardian, visit our website.

About the directorate

The NDIS Worker Check is a division of the OCG. It operates under the National Disability Insurance Scheme (Worker Checks) Act 2018 (NSW). It screens workers that provide services and supports to people with disability (adults and children) under the NDIS. It aims to support people with disability by preventing workers that pose a risk of harm from working with them. We gather information about a person's history, such as their criminal and workplace records, and undertake an assessment as to whether they pose a risk of harm.

About the role

The role reviews history information about applicants and makes an assessment as to whether they pose a risk of harm to people with disability (NDIS participants). They collect and collate information from disparate sources. They analyse the information and make sound recommendations about the probity of the information and what further information may be required.

It conducts their role in accordance with relevant legislation, policies and procedures and make consistent, considered and evidence-based recommendations.

We are seeking a motivated and resilient person to:

• Assessing a range of complex and sensitive material and determining the appropriate course of action in a high-volume work environment.
• Review and categorise criminal, workplace and other records in accordance with relevant legislation andbusiness procedures.
• Identify and obtain relevant information from external parties including applicants and employers toinform the assessment process.
• Critically analyse information to form a view on its probity and weight in an assessment.

Key knowledge and experience

• Proven experience in the analysis and assessment of risk is preferred.
• Previous work experience in administrative or regulatory decision making is preferred.

Essential Requirements

• A tertiary qualification in a relevant discipline and/or extensive relevant workplace experience is required.
• All roles associated with the Office of the Children's Guardian are required to have a current Working with Children Check.
• Employment at the Office of the Children's Guardian is subject to the satisfactory completion of security and vetting checks.

For further information about the role, please view the role description.

Our commitment to Diversity

We welcome and encourage applications from people across our diverse community, especially from Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.

The OCG encourages applications from people with disability and will provide reasonable adjustments in our recruitment processes and in the workplace.

If you require an adjustment in the recruitment process, please contact the OCG People and Culture team on (02) 8219 3661 or OCG.HR@ocg.nsw.gov.au and advise of your preferred method of communication.

How to apply

When applying you will need to attach a cover letter (maximum 2 pages) which also addresses the two targeted questions below and an up-to-date resume (maximum 3 pages) in either Word or PDF format.

We are looking for you to demonstrate your competence in the focus capabilities as outlined in the role description, so please develop your response with this in mind.

Targeted questions

1. Describe a set of circumstances that resulted in a particularly difficult or sensitive conversation with a customer or colleague. What were the issues/challenges and what was your approach to resolving these issues? In your answer, please detail your actions and the outcome.

2. Provide an example of a time when your performance resulted in timely and quality outcomes. In your answer, please outline the steps you took in achieving the outcome and whether you could have done anything differently.

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role.

We encourage you to please call or email our contact Leigh Scanlon, Manager NDIS Worker Check on 02 9372 7372 or leigh.scanlon@ndiswc.nsw.gov.au to discuss the role.

Applications closing date: Tuesday 30 April at 10am.

A talent pool may be created through this recruitment process. A talent pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.