Job Reference: 65433

What we’re looking for

·         Work directly with clients and their advocates to provide advice and assistance on housing options based on assessment of eligibility and client need and in keeping with relevant legislation, policies and procedures.

·         Work collaboratively with internal specialists and external service providers and make referrals where additional support requirements are identified to better meet client needs.

·         Manage client information to ensure confidentiality, accuracy and integrity. Monitor workflows and identify work priorities, team development and training needs.

·         Provide advice and/ or make appropriate referrals to assist Aboriginal and Torres Strait Islander clients with complex support and housing needs in accessing appropriate support services.

·         Develop and sustain local partnerships with other providers to build stronger Aboriginal and Torres Strait Islander communities.

·         Promote and support the importance of cultural connections within Aboriginal and Torres Strait Islander communities.

·         Understand how to work respectfully with Elders, Community Leaders, and families with children in kinship care, and knowing when to report conflicts of interest around extended family.