Job Reference: req21288_1659940348

Senior PMO Analyst, Ongoing, Flexible locations will be considered such as Sydney, Tweed Heads, Bathurst and Gosford

We have an exciting opportunity for a Senior PMO Analyst to join the Program Management Office (PMO) Directorate in Program Delivery Group for NSW Telco Authority with a strong focus on Governance and Reporting.

Our Group is responsible for governance, project management framework implementation, project risk and issues and reporting as well as portfolio oversight and management of over 40 projects across the business. We work closely with our ePMO colleagues as we review our new structure and consider the needs of our people, processes and systems moving forward. Engagement with our program delivery teams and project managers is part of the work of our team, so a collaborative approach is essential.

You will support the Program Management Office (PMO) Directorate in managing, coordinating, and supporting the day-to-day operations of the PMO functions. You will provide specialist expertise and services across various areas within the PMO including governance, reporting, change control, quality, financials, benefits, risks, and issues as well as contributing to the development and adoption of PPM tool, project procedures, templates and the accuracy and integrity of information and data across the portfolio.

To be successful in this role you will demonstrate:

• Solid experience in a Senior PMO or Portfolio Analyst role within a similar setting.
• Demonstrated interpersonal and negotiation skills in dealing with multiple key stakeholders
• Strong verbal and written communication skills with an ability to communicate across all levels of the organisation.
• Strong analytical, conceptual, and problem-solving abilities.
• Previous experience in government within a large and complex environment is highly desirable but not essential.
• 
  Related tertiary qualifications in ICT/Engineering and Project Management (PRINCE2, PMBOK, AGILE)

For information about the role please contact Bara Alzgool via Bara.Alzgool@customerservice.nsw.gov.au

What we need from you :

An up to date CV and a brief cover letter outlining how your skills and experience are aligned to the role. 

About NSW Telco Authority

The Telco Authority is working with emergency services organisations and other partners to design and build the next generation of operational communications services to help protect NSW communities.

This includes the Critical Communications Enhancement Program which is expanding the government radio network to deliver a Public Safety Network for frontline responders. The enhanced network is pivotal to the development of a national Public Safety Mobile Broadband capability and the delivery of key government initiatives including Regional Digital Connectivity and the NSW Mobile Black Spot Program among others.

Culture is key to the success of the Authority's fast-moving environment, where partners and stakeholders operate to a 'one team' charter, based on the Authority's values of Service, Trust, Accountability, Integrity, Respect and Safety.

The NSW Telco Authority operates as a standalone Statutory Authority within the Department of Customer Service.

The NSW Telco Authority promotes flexibility and we will consider part time, job share and other flexible arrangements.
For more information on NSW Telco Authority https://www.telco.nsw.gov.au/

Salary Grade 9/10, with the base salary for this role starting at $113,343 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please contact shaily chouhan via shaily.chouhan1@customerservice.nsw.gov.au.

Closing Date: Friday, 19 August 2022 at 9.59am

Working at Department of Customer Service

The Department of Customer Service (DCS) is a great place to work! Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.

Visit our Careers site to find out what it means to work for us.

Our Commitment to Diversity, Inclusion & Flexibility

We are committed to diversity, inclusion, and new ways of working.

The Department of Customer Service serves all the people of NSW and we want to reflect that diversity in our people. We welcome and encourage applications from people with disability, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQA+ community, veterans, carers, refugees, people in regional NSW and people of all ages. We strive to be an inclusive workplace where all our people can bring their authentic selves to work without judgement.

We understand that there are different ways of getting the job done and offer flexible working arrangements where and when possible.

If you do require an adjustment during the recruitment process, please notify us on your application form or contact the recruiter via shaily.chouhan1@customerservice.nsw.gov.au or .